Privacy Policy
Effective Date: 1st August 2025
At Evolve Chiropractic & Wellness, we are committed to protecting your privacy. This policy explains what personal information we collect, how we use it and your rights regarding your data.
What Information We Collect
We may collect the following personal information from you:
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Name, date of birth, address, phone number and email
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Health history and medical information
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Appointment and treatment details
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Website usage date (e.g. cookies and analytics)
How We Collect Your Information
We collect your information when:
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You book your appointment (online, by phone or in person)
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You fill in a consultation or consent form
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You contact us via email or through our website
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You browse our website (via cookies and analytics)
Why We Collect It
We collect your data to:
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Provide safe and effective chiropractic care
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Contact you about appointments or follow-ups
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Send you important updates or reminders
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Maintain accurate patient records (as required by law)
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Improve our services and website
How We Store and Collect Your Data
Your information is stored securely using:
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Cliniko (our GDPR-compliant practice management software)
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Encrypted devices and secure email systems
We never sell or share your data with third parties for marketing. Only those directly involved in your care may access your information.
How Long We Keep Your Data
We retain patient records for a minimum of 8 years from the date of your last appointment (or until age 25 for children), in line with professional standards and legal requirements.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction to your data
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Withdraw consent for communications
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Request deletion of your records (subject to legal obligations)
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Lodge a complaint with the Information Commissioner's Office (ICO)
Cookies and Website Use
We may use cookies or analytics tools (e.g. Google Analytics or Facebook Pixel) to understand how visitors use our site. You can control cookie settings through your browser.
Contact Us
If you have any questions about this policy or your personal data, please contact us at: